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Email and SMS Consent Notice

PopUP CleanUP values your privacy and is committed to protecting your personal information. By providing your email and/or phone number, you agree to receive email and SMS communications from us regarding appointment scheduling, reminders, service updates, post-visit instructions, billing notifications, and other important information related to our services.

Personal Information Collected

We collect the following personal information when you opt into our communications:

  • Name

  • Phone number

  • Email address

  • Any other relevant details necessary for appointment scheduling and service fulfillment

How Personal Information is Used

Your personal information is used exclusively for:

  • Scheduling and confirming appointments

  • Sending reminders and updates regarding our services

  • Notify you of billing or payment related information.
  • Providing post-visit instructions and notifications
  • Internal PopUP CleanUP Marketing Email Campaigns

  • Enhancing customer service and support

Who Personal Information is Shared With

We do not share your personal information with third parties for marketing purposes. However, we may share your information with service providers or partners strictly necessary to facilitate our services, such as appointment scheduling platforms or billing processors.

Privacy Policy & SMS Consent

Your SMS consent is not shared with third parties for marketing purposes. For more details on how we handle your data, please refer to our privacy policy: https://popupcleanup.com/privacy-policy-2/.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from PopUP CleanUP. This includes SMS messages for:

  • Appointment scheduling

  • Appointment reminders

  • Pre/Live/Post-visit instructions

  • Service-related updates

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 100 SMS messages per week related to your service.

Example:
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your scheduled event.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from PopUP CleanUP in the following ways:

  • By submitting an online form 

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://popupcleanup.com  

Privacy Policy

Effective Date: January 27, 2025

PopUP CleanUP (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://popupcleanup.com or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Service-Related Information: Event details, service preferences, and location information

  • Billing Information: Payment details and billing addresses (processed securely through third-party payment processors)

  • Technical Data: IP address, browser type, and device information when visiting our website

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our cleaning services

  • Communicate with you regarding appointments, scheduling, and service updates

  • Process payments and send invoices

  • Respond to customer inquiries and provide support

  • Improve website functionality and user experience

  • Send marketing communications (if you have opted in)

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share your information with:

  • Service Providers: Third-party vendors assisting with scheduling, payments, or website management

  • Legal Authorities: If required by law or to protect our legal rights

4. SMS & Email Communications

By providing your phone number and/or email address, you consent to receiving Email and/or SMS messages related to scheduling, reminders, service updates, and billing notifications.

  • Message frequency varies. Message and data rates may apply.

  • Your SMS consent is not shared with third parties for marketing purposes.

  • Reply STOP to opt out at any time or HELP for assistance.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and collect analytics. You can manage your cookie preferences in your browser settings.

6. Data Security

We implement security measures to protect your personal information, but no method of transmission over the internet is 100% secure. Please contact us if you suspect any unauthorized access to your data.

7. Your Rights & Choices

You may:

  • Request access to or deletion of your personal data

  • Update or correct your contact information

  • Opt out of marketing emails and SMS communications

To exercise your rights, contact us at [email protected]

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [email protected]
📍 Address: 4859 W Slauson Avenue, #307, Los Angeles, CA 90056
📞 Phone: +1 (657) 549-8062

We value your privacy

From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our services and sometimes we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.